Frequently Asked Questions
- I don't have a mobile phone, can I still have a ConnectMed account?
- I can’t do anything on my ConnectMed account and I used to be able to, what has happened?
- Why can’t I see my lab results?
- Why can’t I book an appointment?
- I want to access my child's results; how do I do this?
- I have changed my password but I still can’t log in?
- I have moved to a new medical practice; can I still use my ConnectMed account?
- I have changed my email address; do I need to create a new account?
- Can more than one person sign up to ConnectMed using the same email address?
- What are ConnectMed’s terms and conditions?
- What are ConnectMed's policies around privacy?
- What information is available to me on ConnectMed?
- Why am I not getting an email from ConnectMed?